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Frequently Asked
Question!
How do I register a new DAP device ?
Download the DAP app from playstore & login using the crdentials provided to you.
Switch on the device, click on find device on the App.
Once the device is discovered, connect the device to wifi and punch in the unique key wriiten on the back side of the device.
How can I connect my DAP device to wifi ?
Click on Find Device after logging in to wifi. Make sure the device is nearby to the phone
Once the device is discovered, Click on connect and it will show all the wifi access point.
Select the wifi and input the password and device unique key on the backside of device
The device will now connect to the wifi
How do I assign multiple device to user ?
Multiple users can be assigned in the tenant dashboard.
Login to the tenant web dashbaord.
Click on the device and select the customer you want to assign to.
You can add multiple users under the customer groups and all users added will be able to view the device.
What is Indoor Air Quality Index(IAQI) ?
The Indoor air quality index (IAQI) is an index for reporting air quality on a daily basis.
It is a measure of how air pollution affects one's health within a short time period.
The purpose of the AQI is to help people know how the local air quality impacts their health.
The IAQI is caluclted based on the guidelines issued by CPCB.
How can I switch device in my dashboard/ mobile app ?
On the web dashboard as well as the mobile app, A list of devices assigned to you is shown in the top dropdown.
Selecting the device will display the data of that particular device
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Why am I not getting any notification in my mobile ?
First check in the device icon if its connected to wifi or not
Then you can check if the device is online or not on the web dashboard.
Make sure you click on the allow notification in the browser and or mobile app